Frequently Asked Questions

Check out our list of FAQ’s below for many fequently asked questions. You can also feel free to contact us via our Contact page.

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Is this a cashless event?

Yes! You must pay with your wristband, credit card or Apple Pay/Google Pay at all vendors, bars & beer trucks. Visit the wristband reload tent in the Beer Garden if you would like to load cash onto your wristband (which is non-refundable)

What type of bag can I bring to the festival? (CLEAR BAG POLICY)

To provide a safer environment for the public and significantly expedite your entry, we have implemented a CLEAR BAG policy that limits the size and type of bags that may be brought into the festival. All bags including purses, backpacks, fanny packs and tote bags MUST be clear. Diaper bags will be permitted upon inspection.

What are the dates/times of the Ostrich Festival?

Weekend 1
Friday, March 8 (2pm-12am)
Saturday, March 9 (10am-12am)
Sunday, March 10 (10am-11pm)

Weekend 2
Friday, March 15 (2pm-12am)
Saturday, March 16 (10am-12am)
Sunday, March 17 (10am-11pm)

What are the admission prices?

Admission is priced by day. Please click here for more information.

Is There Anywhere I Can Purchase my Tickets Without Ticket Fees?

Select Bashas’ and Food City locations will be participating in selling Ostrich Festival tickets this year. A full list of locations can be found here.

What health measures is the Ostrich Festival taking?

The Ostrich Festival takes the increasing health concerns seriously and is carefully following the guidelines set in place by the Center of Disease Control and Prevention (CDC). We will have increased hand-washing and hand-sanitizing stations throughout the festival grounds.

  • We encourage attendees to stay home if you are feeling sick
  • Cover your coughs and sneezes with a tissue, then throw that tissue in the trash
  • Wash your hands often with soap and water for at least 20 seconds, If soap and water is not readily available, use an alcohol-based hand sanitizer
  • Avoid touching your eyes, nose and mouth with unwashed hands
  • Clean frequently touched surface and objects daily
  • Avoid close contact with people who are sick.
  • For more information please visit CDC.gov.
Is Parking Available?

Yes, limited parking will be available at Tumbleweed Park and can be accessed off Hamilton Rd or McQueen Road and Celebration. Parking will be available for purchase online soon.

Are tickets refundable?
Ticket purchases are final and are non-refundable. The Ostrich Festival is rain or shine.

All sales are final. All tickets are purchased at risk of inclement weather. Management is not responsible for articles lost, misplaced, or stolen at the event for which this ticket grants admission. Time, date, and location of event are subject to change. This ticket will not be replaced, refunded or exchanged for any reason. Shipping, handling, and service charges are non-refundable, even if the event is cancelled.

Are there any prohibited items?
The following items are prohibited from the Ostrich Festival:

Outside food and drinks with the exception of 1 factory sealed water bottle per person and medical or infant needs.
Drugs and narcotics (prescription medication exception).
Coolers and hard containers
Pets except for service animals
Video cameras and cameras longer than 12 inches (includes body, lens & filter)
No radios, televisions or other electronic noise producing items
Unmanned Aircraft Systems & Radio
Controlled Model Aircraft/Drones. (Strictly prohibited on park property)
Skates, skateboards, skate-shoes, all cycles, hover-boards and Segways.
Weapons of any kind are prohibited including but not limited to firearms or knives.
Gang paraphernalia including but not limited to symbols, emblems, insignia, bandanas, colors or other gang identifiers.
Any other items deemed unlawful or dangerous by event organizers or security officials.
*All Individuals and bags are subject to search.

Are there any safety measures for children?
Child safety check-in booths are located near each entrance. Children will receive a wristband with their parents phone numbers. Should they be separated from their parents, children will be taken to the Child Safety Pick-up located near the first aid tent.
Are cameras, drones and GoPros allowed?

Professional photo and video equipment of any kind is not allowed on festival grounds. This includes but is not limited to professional photo and video cameras, drones, GoPros, etc.

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Where is the Ostrich Festival Located?

The Ostrich Festival is located at Tumbleweed Park
2250 S McQueen Rd Chandler, Arizona 85286

Can I update my shipping address?

Yes! If your order has not shipped yet, you can update your shipping address. Click Here for Weekend 1. Click Here for Weekend 2.

What Is the Best Way to Get to the Festival?

Shuttles are complimentary for all ticket holders both weekends of the festival

Shuttle Service:

  • Shuttles will run every fifteen minutes on the hour.
  • Operating Hours:
    • Friday, March 8 and 15: 5:00 p.m. to 1:00 a.m.
    • Saturday, March 9 and 16: 2:00 p.m. to 1:00 a.m.
    • Sunday, March 10 and 17: 2:00 p.m. to 12:00 a.m.

Pick-Up Locations:

  • Downtown Chandler Parking Garage
    • 226 S Washington St, Chandler, AZ 85225
  • Chandler-Gilbert Community College
    • 2626 E Pecos Rd, Chandler, AZ 85225
  • Parking at these locations is free.

Drop-Off Location:

  • West Gates of the festival at the crossroads of McQueen Road and Ryan Road.
Are there Ostrich Races at the festival?

No, there are not ostrich races at the festival. Ostriches will be onsite roaming freely in a designated area.

What is a Fast pass?

The Fast Pass Includes expedited entry to nearly all carnival rides in the Butler Amusements carnival midway. Fast passes can only be purchased inside the festival for $30. Limited quantity available each day.

Where is the handicap accessible parking?

Handicap accessible parking is located on both the east and west sides of the festival, which can be accessed from the Hamilton and Germann entrance as well as off Celebration and McQueen. Designated lots are annotated on the map.

Where can pedestrians be dropped off/picked up at the festival?

Drop off and pick up location is at the Chandler Park and Ride located at 2100 Hamilton St, Chandler, AZ 85286.

Are rides free?

Ride tickets and unlimited ride wristbands can be purchased for an additional fee at the festival. Unlimited ride wristbands are $35 for Thursday and $40 for Friday-Sunday. Fast Passes are $30. Individual ride tickets can be purchase for $1. For a list of rides and required amount of tickets please click here.

Are lawn chairs allowed into the festival?
Yes, lawn chairs are allowed. The festival does not provide lockers or storage for any personal property brought into the event.
Can I bring outside food/drink to the festival?
Outside food and drink is prohibited with the exception of 1 factory sealed water bottle per person as well as any medical or infant needs.
Where are nursing mothers allowed to breastfeed?
The Ostrich Festival is family friendly and encourages mothers to breastfeed anywhere on our property they feel comfortable.