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FAQ

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What are the Dates & Times of the Ostrich Festival?

2025 dates and times coming soon.

What are the Admission Prices?

2025 admission prices coming soon.

What Does Admission Include?

General admission (GA) includes entry to the festival and the concert.

VIP admission includes entry to the festival, VIP tent access, VIP concert viewing area, 1 meal and 3 drinks.

How Much to Ride the Rides?

2025 rides prices coming soon.

Are Tickets Refundable?

Ticket purchases are final and are non-refundable. The Chandler Chamber Ostrich Festival is rain or shine.

All sales are final. All tickets are purchased at risk of inclement weather. Management is not responsible for articles lost, misplaced, or stolen at the event for which this ticket grants admission. Time, date, and location of event are subject to change. This ticket will not be replaced, refunded or exchanged for any reason. Shipping, handling, and service charges are non-refundable, even if the event is cancelled.

Can I Update my Shipping Address After I Purchase a Ticket?

Yes! If your order has not shipped yet, you can update your shipping address. 

What Are the Acceptable Forms of Payment?

Food and commercial vendors & parking will NOT accept cash 

The only cash that will be accepted at the festival will be at the ticket box office, carnival kiosks (rides and carnival games), and the wristband reload tents, where you can pre-load cash onto your RFID wristband.

Accepted forms of payment are through your RFID wristband, credit cards, Apple Pay, Google Pay

Are There any Prohibited Items?

The following items are prohibited from the Chandler Chamber Ostrich Festival:

  • Outside food and drinks except for 1 factory-sealed water bottle per person and medical or infant needs
  • Drugs and narcotics (prescription medication exception)
  • Clear bags larger than 20”x 15”x 9” and non-clear bags larger than 4.5”x 6.5”
  • Fireworks and laser pointers
  • No glass cups or bottles of any kind except for medical or infant needs
  • Video cameras and cameras longer than 12 inches (including body, lens and filter)
  • Coolers and hard containers
  • Insulated water bottles (ex: hydroflask, Yeti, Stanley)
  • Aerosol cans
  • Pets except for service animals
  • No radios, televisions or other electronic noise producing items
  • Skates, skateboards, skate-shoes, scooters, all cycles, hoverboards, mopeds and segways
  • Unmanned Aircraft Systems & Radio-Controlled Model Aircraft/Drones (strictly prohibited on park property)
  • Weapons of any kind, including concealed carry, are prohibited including but not limited to firearms or knives
  • Gang paraphernalia including but not limited to symbols, emblems, insignia, bandanas, colors or other gang identifiers.
  • Any other items deemed unlawful or dangerous by event organizers or security officials
  • All individuals and bags are subject to search
  • Management reserves the right to add or change items to this at any time

*All Individuals and bags are subject to search by event security

Are There Ostrich Races at the Festival?

No, there are not ostrich races at the festival. Ostriches will be onsite roaming freely in a designated area.

Are There any Safety Measures for Children?

Child safety check-in booths are located near each entrance. Children will receive a wristband with their parent’s phone numbers, parent’s names, and child’s name. Should they be separated from their parents, children will be taken to the Child Safety Pick-up located near the first aid tent.

What Bashas' and Food City Locations are Selling Tickets?

Select Bashas’ and Food City locations will be participating in selling Ostrich Festival tickets this year. A full list of the 2025 locations will be announced soon. 

Are Cameras, Drones and GoPros Allowed?

Professional photo and video equipment of any kind is not allowed on festival grounds. This includes but is not limited to professional photo and video cameras, drones, GoPros, etc.

Where are Nursing Mothers Allowed to Feed?

The Chandler Chamber Ostrich Festival is family-friendly and encourages mothers to breastfeed anywhere on our property they feel comfortable.

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Where is the Chandler Chamber Ostrich Festival Located?

The Chandler Chamber Ostrich Festival is located at Tumbleweed Park
2250 S McQueen Rd Chandler, Arizona 85286

Is Re-entry Allowed?

Yes, with your ticket you are allowed to re-enter the festival

What is the Clear Bag Policy?

Yes, below are listed what bags are allowed and not allowed.

Allowed

Bags that are clear plastic, vinyl, or PVC and do not exceed 12″ x 6″ x 12″ or 30.5 x 15.25 x 30.5 cm. This includes clear backpacks, clear fanny packs, clear diaper bags, and clear cinch bags that fit within the permissible dimensions. 

Small bags, non-clear bags that do not exceed 4.5″ x 6.5″ in size, with or without a handle or strap are allowed.

Medical bags (Up to 20x15x9)

  • Will be permitted upon inspection

Metal detector screening and a search of all items being carried in will take place at festival gates. There are no provisions available at the festival to store or safeguard any prohibited bags. Guests will be asked to return prohibited items to their vehicle. 

Not Allowed

Clear bags larger than 20”x 15”x 9” and non-clear bags larger than 4.5”x 6.5”

Coolers* (unless medically necessary), briefcases, non-clear backpacks, non-clear fanny packs, non-clear cinch bags, luggage of any kind, computer bags, bins, and cameras.

Where Are the Free Shuttle Pick-up/Drop-off Locations?

Shuttles are complimentary for all current and future ticket holders on both weekends of the festival. The 2025 Chandler Chamber Ostrich Festival shuttle schedule will be announced soon. 

Where is Parking Available?

Yes, limited parking will be available at Tumbleweed Park, the 2025 parking locations will be announced soon.

Where is the Handicap Accessible Parking?

The 2025 handicap-accessible parking location will be announced soon.

Where can Pedestrians be Dropped Off/Picked up at the Festival?

The 2025 drop-off and pick-up location will be announced soon.

Are Rides Free?

Ride tickets and unlimited ride wristbands can be purchased for an additional fee at the festival. Prices for the 2025 rides will be announced soon.

What is a Fast Pass?

The Fast Pass includes expedited entry to nearly all carnival rides in the Butler Amusements carnival midway. Limited quantity available each day. Prices for the 2025 Fast Pass will be announced soon.

Are Lawn Chairs Allowed into the Festival?

Yes, lawn chairs are allowed. The festival does not provide lockers or storage for any personal property brought into the event.

What Times are the VIP Meals Served?

2025 VIP Catering Schedule will be announced soon.

Can I Bring Outside Food/Drink into the Festival?

Outside food and drink is prohibited with the exception of 1 factory sealed water bottle per person as well as any medical or infant needs.

If you still have questions feel free to contact us via our Contact page.