FAQ

Frequently Asked Questions

32nd Annual Ostrich Festival

Check out our list of FAQ’s below for many fequently asked questions. You can also feel free to contact us via our Contact page.

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Is this a cashless event?

Yes! You must pay with your wristband at all vendors, bars & beer trucks. Visit a wristband reload tent if you would like to use cash (which is non-refundable) 

I bought tickets for 2020, can I still use them?

Yes, bring them to the ticket ticket redemtiong tent to be exchanged for this year’s event.

What type of bag can I bring to the festival? (CLEAR BAG POLICY)

To provide a safer environment for the public and significantly expedite your entry, we have implemented a CLEAR BAG policy that limits the size and type of bags that may be brought into the festival. All bags including purses, backpacks, fanny packs and tote bags MUST be clear. Diaper bags will be permitted upon inspection.

What are the dates/times of the Ostrich Festival?

Weekend 1
Friday, March 11: 2pm-12am
Saturday, March 12: 10am-12am
Sunday, March 13: 10am-11pm

Weekend 2
Thursday, March 17: 4pm-11pm
Friday, March 18: 2pm-12am
Saturday, March 19: 10am-12am
Sunday, March 20: 10am-11pm

What are the admission prices?

o Adults (13+): Starting at $20

o Child (4-12): Starting at $15

o Under 4: FREE

o VIP: Starting at $100 (includes VIP tent access, front of stage viewing area, 1 meal and 3 drinks)

What health measures is the Ostrich Festival taking?

The Ostrich Festival takes the increasing health concerns seriously and is carefully following the guidelines set in place by the Center of Disease Control and Prevention (CDC). We will have increased hand-washing and hand-sanitizing stations throughout the festival grounds.

  • We encourage attendees to stay home if you are feeling sick
  • Cover your coughs and sneezes with a tissue, then throw that tissue in the trash
  • Wash your hands often with soap and water for at least 20 seconds, If soap and water is not readily available, use an alcohol-based hand sanitizer
  • Avoid touching your eyes, nose and mouth with unwashed hands
  • Clean frequently touched surface and objects daily
  • Avoid close contact with people who are sick.
  • For more information please visit CDC.gov.
Is Parking Available?

Yes, official Ostrich Festival parking is available at Tumbleweed Park and can be accessed off Hamilton Rd or McQueen Road and Celebration. Parking prices are $10 per vehicle. Save time by pre-ordering your parking here.

Are tickets refundable?
Ticket purchases are final and are non-refundable. The Ostrich Festival is rain or shine.

All sales are final. All tickets are purchased at risk of inclement weather. Management is not responsible for articles lost, misplaced, or stolen at the event for which this ticket grants admission. Time, date, and location of event are subject to change. This ticket will not be replaced, refunded or exchanged for any reason. Shipping, handling, and service charges are non-refundable, even if the event is cancelled.

Are there any prohibited items?
The following items are prohibited from the Ostrich Festival:

Outside food and drinks with the exception of 1 factory sealed water bottle per person and medical or infant needs.
Drugs and narcotics (prescription medication exception).
Bags larger than 12” x 6” x 12”. Diaper bags will be permitted with the entrance of a child.
Fireworks
Glass
Coolers and hard containers
Pets except for service animals
Video cameras and cameras longer than 12 inches (includes body, lens & filter)
No radios, televisions or other electronic noise producing items
Unmanned Aircraft Systems & Radio
Controlled Model Aircraft/Drones. (Strictly prohibited on park property)
Skates, skateboards, skate-shoes, all cycles, hover-boards and Segways.
Weapons of any kind are prohibited including but not limited to firearms or knives.
Gang paraphernalia including but not limited to symbols, emblems, insignia, bandanas, colors or other gang identifiers.
Any other items deemed unlawful or dangerous by event organizers or security officials.
*All Individuals and bags are subject to search.

Are there any safety measures for children?
Child safety check-in booths are located near each entrance. Children will receive a wristband with their parents phone numbers. Should they be separated from their parents, children will be taken to the Child Safety Pick-up located near the first aid tent.
Are cameras, drones and GoPros allowed?

Professional photo and video equipment of any kind is not allowed on festival grounds. This includes but is not limited to professional photo and video cameras, drones, GoPros, etc.

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Where is the Ostrich Festival Located?

The Ostrich Festival is located at Tumbleweed Park
2250 S McQueen Rd, Chandler, AZ 85249.

Are there Ostrich Races at the festival?

No, there are not ostrich races at the festival. Ostriches will be onsite roaming freely in a designated area.

What is a Fast pass?

The Fast Pass Includes expedited entry to nearly all carnival rides in the Butler Amusements carnival midway.

Where is the handicap accessible parking?
Handicap accessible parking is located on both the east and west sides of the festival, which can be accessed from the Hamilton and Germann entrance as well as off Celebration and McQueen. Designated lots are annotated on the map. Parking is $5 per vehicle and cash or credit is accepted.
Are rides free?

Ride tickets and unlimited ride wristbands can be purchased for an additional fee at the festival.

Ride tickets can be purchased at the festival for $1 each.

Unlimited Ride Wristbands will be available for purchase at select Valley Bashas and Food City locations starting on February 11 and at the festival.

Where are nursing mothers allowed to breastfeed?
The Ostrich Festival is family friendly and encourages mothers to breastfeed anywhere on our property they feel comfortable.
Where can pedestrians be dropped off/picked up at the festival?
Drop off and pick up must be done on the East entrance off of McQueen near parking lot #1. This includes Uber and Lyft pick-ups and drop offs.
Are lawn chairs allowed into the festival?
Yes, lawn chairs are allowed. The festival does not provide lockers or storage for any personal property brought into the event.
Can I bring outside food/drink to the festival?
Outside food and drink is prohibited with the exception of 1 factory sealed water bottle per person as well as any medical or infant needs.