{"id":343,"date":"2022-02-14T19:23:04","date_gmt":"2022-02-14T19:23:04","guid":{"rendered":"https:\/\/ostrichfestival.com\/?page_id=343"},"modified":"2024-03-14T15:44:45","modified_gmt":"2024-03-14T22:44:45","slug":"faq","status":"publish","type":"page","link":"https:\/\/ostrichfestival.com\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

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FAQ<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_image=”https:\/\/ostrichfestival.com\/wp-content\/uploads\/2022\/02\/page_bg_ferris_solo.png” background_size=”contain” background_position=”bottom_left” top_divider_style=”wave2″ top_divider_color=”#00cec9″ global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ max_width=”1400px” custom_padding=”100px||||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_accordion icon_color=”#f4a81e” _builder_version=”4.23.1″ global_colors_info=”{}”][et_pb_accordion_item title=”Dont Delete” open=”on” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.16″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” custom_css_main_element=”display:none;” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px”]<\/p>\n

Dont Delete<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What are the Dates & Times of the Ostrich Festival?” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.23.1″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” open=”off”]<\/p>\n

Weekend 1<\/strong><\/span>
Friday, March 8 (2pm-12am)
Saturday, March 9 (10am-12am)
Sunday, March 10 (10am-11pm)<\/p>\n

Weekend 2<\/strong><\/span>
Friday, March 15 (2pm-12am)
Saturday, March 16 (10am-12am)
Sunday, March 17 (10am-11pm)<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What are the Admission Prices?” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.23.1″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” open=”off”]<\/p>\n

Admission is priced by day. Please click here for more information.<\/a><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What Does Admission Include?” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.23.1″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” open=”off”]<\/p>\n

General admission (GA) includes entry to the festival and the concert.<\/p>\n

VIP admission includes entry to the festival, VIP tent access, VIP concert viewing area, 1 meal and 3 drinks.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How Much to Ride the Rides?” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.23.1″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” open=”off”]<\/p>\n

Unlimited ride wristbands are $35\u00a0<\/p>\n

Individual tickets are $1 with each ride costing about 4-10 tickets<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Are Tickets Refundable? ” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.23.1″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” open=”off”]<\/p>\n

Ticket purchases are final and are non-refundable. The Ostrich Festival is rain or shine.<\/p>\n

All sales are final. All tickets are purchased at risk of inclement weather. Management is not responsible for articles lost, misplaced, or stolen at the event for which this ticket grants admission. Time, date, and location of event are subject to change. This ticket will not be replaced, refunded or exchanged for any reason. Shipping, handling, and service charges are non-refundable, even if the event is cancelled.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I Update my Shipping Address After I Purchase a Ticket?” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.23.1″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” open=”off”]<\/p>\n

Yes! If your order has not shipped yet, you can update your shipping address. Click Here for Weekend 1<\/a>. Click Here for Weekend 2<\/a>.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What Are the Acceptable Forms of Payment?” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.23.1″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” open=”off”]<\/p>\n

Food and commercial vendors & parking will NOT accept cash\u00a0<\/span><\/p>\n

The only cash that will be accepted at the festival will be at the ticket box office, carnival kiosks (rides and carnival games), and the wristband reload tents, where you can pre-load cash onto your RFID wristband.<\/span><\/p>\n

Accepted forms of payment are through your RFID wristband, credit cards, Apple Pay, Google Pay <\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Are There any Prohibited Items?” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.23.1″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” open=”off”]<\/p>\n

The following items are prohibited from the Chandler Chamber Ostrich Festival:<\/span><\/p>\n