{"id":343,"date":"2022-02-14T19:23:04","date_gmt":"2022-02-14T19:23:04","guid":{"rendered":"https:\/\/ostrichfestival.com\/?page_id=343"},"modified":"2024-03-14T15:44:45","modified_gmt":"2024-03-14T22:44:45","slug":"faq","status":"publish","type":"page","link":"https:\/\/ostrichfestival.com\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.23.1″ use_background_color_gradient=”on” background_color_gradient_stops=”rgba(0,206,201,0.6) 28%|#00cec9 100%” background_color_gradient_start=”rgba(0,206,201,0.6)” background_color_gradient_start_position=”28%” background_color_gradient_end=”#00cec9″ background_image=”https:\/\/ostrichfestival.com\/wp-content\/uploads\/2022\/02\/ostrich_solo_bg2_100.png” background_size=”contain” background_position=”bottom_right” custom_margin=”100px||||false|false” custom_margin_tablet=”” custom_margin_phone=”0px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”100px||100px||false|false” custom_padding_tablet=”” custom_padding_phone=”100px||100px||false|false” background_last_edited=”on|phone” background_image_phone=”https:\/\/ostrichfestival.com\/wp-content\/uploads\/2022\/02\/ostrich_solo_bg_mobile.png” background_enable_image_phone=”on” collapsed=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.23.1″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”Text” _builder_version=”4.23.1″ header_text_color=”#00CEC9″ header_font_size=”57px” header_2_font=”Dirty Headline||||||||” header_2_text_color=”#FFFFFF” header_2_font_size=”60px” header_2_letter_spacing=”5px” custom_margin=”0px||||false|false” custom_padding=”0px||||false|false” header_2_font_size_tablet=”” header_2_font_size_phone=”45px” header_2_font_size_last_edited=”on|phone” header_2_text_shadow_style=”preset1″ global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_image=”https:\/\/ostrichfestival.com\/wp-content\/uploads\/2022\/02\/page_bg_ferris_solo.png” background_size=”contain” background_position=”bottom_left” top_divider_style=”wave2″ top_divider_color=”#00cec9″ global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ max_width=”1400px” custom_padding=”100px||||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_accordion icon_color=”#f4a81e” _builder_version=”4.23.1″ global_colors_info=”{}”][et_pb_accordion_item title=”Dont Delete” open=”on” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.16″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” custom_css_main_element=”display:none;” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px”]<\/p>\n
Dont Delete<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”What are the Dates & Times of the Ostrich Festival?” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.23.1″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” open=”off”]<\/p>\n
Weekend 1<\/strong><\/span> Weekend 2<\/strong><\/span> [\/et_pb_accordion_item][et_pb_accordion_item title=”What are the Admission Prices?” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.23.1″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” open=”off”]<\/p>\n Admission is priced by day. Please click here for more information.<\/a><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What Does Admission Include?” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.23.1″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” open=”off”]<\/p>\n General admission (GA) includes entry to the festival and the concert.<\/p>\n VIP admission includes entry to the festival, VIP tent access, VIP concert viewing area, 1 meal and 3 drinks.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How Much to Ride the Rides?” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.23.1″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” open=”off”]<\/p>\n Unlimited ride wristbands are $35\u00a0<\/p>\n Individual tickets are $1 with each ride costing about 4-10 tickets<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Are Tickets Refundable? ” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.23.1″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” open=”off”]<\/p>\n Ticket purchases are final and are non-refundable. The Ostrich Festival is rain or shine.<\/p>\n All sales are final. All tickets are purchased at risk of inclement weather. Management is not responsible for articles lost, misplaced, or stolen at the event for which this ticket grants admission. Time, date, and location of event are subject to change. This ticket will not be replaced, refunded or exchanged for any reason. Shipping, handling, and service charges are non-refundable, even if the event is cancelled.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can I Update my Shipping Address After I Purchase a Ticket?” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.23.1″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” open=”off”]<\/p>\n Yes! If your order has not shipped yet, you can update your shipping address. Click Here for Weekend 1<\/a>. Click Here for Weekend 2<\/a>.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What Are the Acceptable Forms of Payment?” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.23.1″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” open=”off”]<\/p>\n Food and commercial vendors & parking will NOT accept cash\u00a0<\/span><\/p>\n The only cash that will be accepted at the festival will be at the ticket box office, carnival kiosks (rides and carnival games), and the wristband reload tents, where you can pre-load cash onto your RFID wristband.<\/span><\/p>\n Accepted forms of payment are through your RFID wristband, credit cards, Apple Pay, Google Pay <\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Are There any Prohibited Items?” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.23.1″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” open=”off”]<\/p>\n The following items are prohibited from the Chandler Chamber Ostrich Festival:<\/span><\/p>\n *All Individuals and bags are subject to search by event security<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Are There Ostrich Races at the Festival?” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.23.1″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” open=”off”]<\/p>\n No, there are not ostrich races at the festival. Ostriches will be onsite roaming freely in a designated area.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Are There any Safety Measures for Children?” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.23.1″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” open=”off”]<\/p>\n Child safety check-in booths are located near each entrance. Children will receive a wristband with their parent’s phone numbers, parent’s names, and child’s name. Should they be separated from their parents, children will be taken to the Child Safety Pick-up located near the first aid tent.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What Bashas’ and Food City Locations are Selling Tickets?” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.23.1″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” open=”off”]<\/p>\n Select Bashas\u2019 an<\/span>d Food City locations will be participating in selling Ostrich Festival tickets this year. A full list of locations can be found <\/span>here<\/span><\/a>.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Are Cameras, Drones and GoPros Allowed?” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.23.1″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” open=”off”]<\/p>\n Professional photo and video equipment of any kind is not allowed on festival grounds. This includes but is not limited to professional photo and video cameras, drones, GoPros, etc.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Where are Nursing Mothers Allowed to Feed?” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.23.1″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” open=”off”]<\/p>\n The Ostrich Festival is family friendly and encourages mothers to breastfeed anywhere on our property they feel comfortable.<\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_accordion icon_color=”#f4a81e” _builder_version=”4.23.1″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”Dont Delete” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.16″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” custom_css_main_element=”Display:none;” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” open=”on”]<\/p>\n Dont Delete<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Where is the Chandler Chamber Ostrich Festival Located?” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.23.1″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” toggle_line_height=”1.2em” open=”off”]<\/p>\n The Chandler Chamber Ostrich Festival is located at Tumbleweed Park [\/et_pb_accordion_item][et_pb_accordion_item title=”Is Re-entry Allowed?” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.23.1″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” toggle_line_height=”1.2em” open=”off”]<\/p>\n Yes, with your ticket you are allowed to re-enter the festival<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What is the Clear Bag Policy?” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.23.1″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” toggle_line_height=”1.2em” open=”off”]<\/p>\n <\/p>\n Yes, below are listed what bags are allowed and not allowed.<\/span><\/p>\n Allowed<\/b><\/p>\n Bags that are clear plastic, vinyl, or PVC and do not exceed 12″ x 6″ x 12″ or 30.5 x 15.25 x 30.5 cm. This includes clear backpacks, clear fanny packs, clear diaper bags, and clear cinch bags that fit within the permissible dimensions.\u00a0<\/span><\/p>\n Small bags, non-clear bags that do not exceed 4.5″ x 6.5″ in size, with or without a handle or strap are allowed.<\/span><\/p>\n Medical bags (Up to 20x15x9)<\/span><\/p>\n Metal detector screening and a search of all items being carried in will take place at festival gates. There are no provisions available at the festival to store or safeguard any prohibited bags. Guests will be asked to return prohibited items to their vehicle.\u00a0<\/span><\/p>\n Not Allowed<\/b><\/p>\n Clear bags larger than 20”x 15”x 9” and non-clear bags larger than 4.5”x 6.5”<\/span><\/p>\n Coolers* (unless medically necessary), briefcases, non-clear backpacks, non-clear fanny packs, non-clear cinch bags, luggage of any kind, computer bags, bins, and cameras.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Where Are the Free Shuttle Pick-up\/Drop-off Locations?” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.23.1″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” open=”off”]<\/p>\n Shuttles are complimentary for all current and future ticket holders both weekends of the festival.<\/span><\/p>\n Shuttle Service:<\/b><\/p>\n Pick-Up Locations:<\/b><\/p>\n Drop-Off Location:<\/b><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Where is Parking Available?” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.23.1″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” open=”off”]<\/p>\n Yes, limited parking will be available at Tumbleweed Park and can be accessed off Hamilton Rd or McQueen Road and Celebration. Parking is available for online and onsite purchase.<\/p>\n You can also park for free at both of our complimentary shuttle locations!<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Where is the Handicap Accessible Parking? ” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.23.1″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” open=”off”]<\/p>\n Handicap accessible parking is located in parking lot 2 on McQueen Rd. and Celebration Dr.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Where can Pedestrians be Dropped Off\/Picked up at the Festival?” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.23.1″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” open=”off”]<\/p>\n Drop off and pick up location is at the Chandler Park and Ride located at 2100 Hamilton St, Chandler, AZ 85286.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Are Rides Free?” open_toggle_text_color=”#FFFFFF” closed_toggle_text_color=”#ffffff” icon_color=”#FFFFFF” _builder_version=”4.23.1″ body_font=”Lato||||||||” body_text_color=”#FFFFFF” body_font_size=”18px” background_color=”#5b0657″ background_enable_color=”on” border_radii=”on|40px|40px|40px|40px” global_colors_info=”{}” toggle_text_color=”#FFFFFF” toggle_font=”Lato|700|||||||” toggle_font_size=”22px” open=”off”]<\/p>\n
Friday, March 8 (2pm-12am)
Saturday, March 9 (10am-12am)
Sunday, March 10 (10am-11pm)<\/p>\n
Friday, March 15 (2pm-12am)
Saturday, March 16 (10am-12am)
Sunday, March 17 (10am-11pm)<\/p>\n\n
2250 S McQueen Rd Chandler, Arizona 85286<\/span><\/p>\n\n
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